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| Software as a service is beginning |
| 16 May 2008 | |||
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In a recent IDC end-user survey of 2,077 IT decision makers in organizations with more than 20 employees in Western Europe, 37% of respondents said they would invest in software as a service (SaaS) in the next 24 months to replace or supplement the functionality of existing ERP solutions. Regarding CRM solutions, 35% said they would replace or supplement existing solutions in 24 months; 32% said they would do so for supply chain management (SCM) solutions. These positive and ambitious spending indications by Western European end users were not limited to a particular country or company size segment - they highlight a positive attitude across all segments. Large enterprises were most positive about ERP solutions, while for CRM solutions midsize companies lead in SaaS spending plans. By country, Spain and Italy are more bullish than the UK, Germany, and France when it comes to SaaS.
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