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New business continuity services from BT |
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Wednesday, 26 March 2008 01:00 |
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BT has launched Voice Continuity, a new family of business continuity services, designed to keep voice networks running in case of a disaster situation. The solutions ensure that in any circumstances, calls to employees will always be delivered, no matter where they may be located - such as another office, a disaster recovery site or to a mobile phone.
The service covers regular telephone calls, faxes and data calls. It is possible to pre-arrange up to five different diversion plans which can be instantly selected depending on which is most appropriate in any given situation. Uniquely, the service includes the ability for authorised staff to override the current diversion plan and “pull” calls to their current location.
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